Food Lifeline Privacy Policy and Terms & Conditions of Use

Food Lifeline appreciates your support and engagement, whether through donating, volunteering, participating in our programs or events, or otherwise interacting with our organization. Your willingness to place trust in Food Lifeline is important to us, and we are committed to protecting the personal information you share with us. We are also proud to follow the Better Business Bureau’s Wise Giving Alliance Standards for Charitable Accountability.

Food Lifeline does not sell, rent, or exchange personal information for commercial purposes. We may share personal information with employees, contractors, service providers, or other parties when reasonably necessary to provide services, administer donations or volunteer activities, operate our organization, comply with legal requirements, or protect the health and safety of individuals. We limit access to personal information to those who have a legitimate business need for it.

It is up to the discretion of each donor as to whether or not they would like their names printed in Food Lifeline’s published reports.

What Information Does Food Lifeline Collect?

If you choose to make a donation, Food Lifeline asks for pertinent information to complete your transaction and/or inquiry, such as your name, business, address, phone number, and email address.

For individuals who volunteer with Food Lifeline, we may collect information necessary to administer our volunteer program and provide a safe and accessible volunteer experience. This may include contact information, emergency contact information, volunteer history and scheduling information, signed waivers or acknowledgments, and information voluntarily provided regarding accessibility or accommodation needs. Depending on the volunteer activity, we may also collect other information reasonably necessary for safety, eligibility, or participation.

Other information Food Lifeline collects when you visit the website includes the number of individuals visiting the site and what pages are being viewed.

How Food Lifeline Uses the Information Collected

Food Lifeline may use your phone number or other contact information to communicate with you regarding your donation, volunteer participation, inquiry, or other engagement with Food Lifeline.

The personal information that Food Lifeline collects may be used to fulfill your transaction, inquiry, or engagement with Food Lifeline. This includes: a) fulfilling a donation request, from credit card verification to sending you a tax receipt; b) replying to inquiries about promotions, food drives, employment, volunteering, or other activities; c) coordinating and following up on volunteer participation; d) making changes to personal information, per individual request; e) confirming a donation request; f) personally thanking you for your support; g) sending additional Food Lifeline materials, by request; h) protecting the security and integrity of the site; i) protecting against threats to health, safety, or property; and j) protecting against legal liability.

Volunteer information may be used to administer volunteer activities, communicate with volunteers, maintain required records, address safety or accommodation needs, and meet applicable legal or organizational requirements. Sensitive information is accessed and used only as reasonably necessary for the purpose for which it was provided.

Regarding credit card donations, Food Lifeline works with designated credit card processing companies. To fulfill these transactions, it is necessary that the third party receive information needed to process the transaction, which may include your name, business (if applicable), address, credit card number, and expiration date. These third parties use security measures designed to protect the confidentiality of transaction information.

For Food Lifeline monthly donors making recurring electronic donations with a credit card or bank account, Food Lifeline works with a third party to enact automatic deductions from your credit card or bank account, per your authorization and specifications. If your information changes, please contact us at give@foodlifeline.org or via telephone at (206) 545-6600 with updates.

Food Lifeline takes reasonable measures to protect personal information and limits access to employees, contractors, service providers, and others who need the information for legitimate organizational purposes.

How To Opt Out or Update Information

Donors, volunteers, and others who have provided personal information to Food Lifeline may contact us to request updates or corrections to their information or to change applicable communication preferences.

If you want to make changes to the materials you receive from Food Lifeline, you may email give@foodlifeline.org, write to us at 815 South 96th Street, Seattle, WA 98108, or call (206) 545-6600. Volunteers may also email Food Lifeline at volunteer@foodlifeline.org.

Food Lifeline’s Secure Environment

Food Lifeline protects online donation information using Secure Sockets Layer (“SSL”) technology. This technology encrypts information transmitted during an online donation transaction to help protect personal information from unauthorized access.

No Liability

Security measures of any kind are not immune to loss, misuse, unauthorized access, or alteration of information. By using this site, individuals understand that information and communications transmitted over the internet, including email and other electronic communications, may potentially be accessed by unauthorized third parties.

Food Lifeline reserves the right to change its Privacy Policy at any time. Food Lifeline will post changes on this site.

Terms & Conditions of Use

By using, browsing, and/or accessing Food Lifeline’s website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions of use, including the Privacy Policy (collectively, the “terms”), and comply with all United States laws and regulations that are applicable. In effect, by agreeing to the terms and using Food Lifeline’s website, you understand that the agreement has the same legal force and effect as a written contract with your signature and satisfies any laws that require a signature or writing. This includes applicable statute of fraud. You also consent not to challenge the validity, enforceability, or admissibility of the terms on the grounds that it is electronically transmitted or authorized. Additionally, you acknowledge that you have the opportunity to print the terms.

Permission & Copyright

All content, data, logos, and trademarks are subject to the copyright and trademark laws of the United States and, unless otherwise noted, the property of Food Lifeline. If an individual or organization would like to use the information (text or images) for commercial use, electronic re-publication, or print publication, they must receive written permission from Food Lifeline. To get permission, please contact info@foodlifeline.org or call (206) 545-6600. If any of the information is used, Food Lifeline must be named as the original source of the information.

Links

Food Lifeline’s website may include links to other websites that are not under Food Lifeline’s control. By linking to another site, Food Lifeline does not endorse or imply any association with a linked site. Food Lifeline is not responsible for the accuracy, legality, content, or virus-free operation of any linked site.

Warranty and Disclaimer

The content on Food Lifeline’s site, including services, information, and access, is provided “as is,” without any type of warranty, expressly or implied. Food Lifeline does not guarantee the site in terms of its quality, correctness, accuracy, reliability, or otherwise. Furthermore, Food Lifeline does not guarantee that the site will work uninterrupted or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or other harmful components, or that transmission and/or access to and from the site will not be disrupted, continuous, or error-free. In no event will Food Lifeline, its staff, agents, related entities, or anyone else involved in the creation, production, or delivery of these pages be liable for any direct, incidental, punitive, or consequential damages resulting from the use of this site or any linked site.

Disputes

Food Lifeline’s website is operated from Food Lifeline’s offices in Washington State, USA. Any dispute relating to Food Lifeline’s website shall be governed by the laws of the state of Washington without regard to its conflict of law provisions. You agree to personal jurisdiction by and venue in the state and federal courts of King County, Washington.

Donation Disclosure

Food Lifeline greatly appreciates your generosity and trust in our organization. Food Lifeline will work to the best of its abilities to ensure that your contribution is used in the most efficient and effective way possible to feed hungry people in Western Washington. Food Lifeline is a nonprofit 501(c)(3) organization that meets the Better Business Bureau’s Wise Giving Alliance Standards for Charitable Accountability. A copy of our most recent Annual Report may be obtained from the Secretary of State.

How to Contact Food Lifeline

If you have any questions or comments concerning this Privacy Policy, please call Food Lifeline at (206) 545-6600, or mail Food Lifeline at:

815 South 96th Street
Seattle, WA 98108

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